If the training is attended only by employees of the same company (a specific department or representatives of different departments of the same organization), then this type of training is called corporate or closed. Corporate training One of the important tasks is the improvement of the professional qualities of employees, as well as the consolidation of the team. After completing this course, each participant should feel part of the same team.
What is corporate training.
In the past, joint field trips, excursions to another city or cooking kebabs at someone else's dacha were considered as unifying events for team building, but recently managers have come to the conclusion that employees will be able to further then learn. Indeed, a joint walk in nature is unlikely to allow all employees to solve some professional tasks, and it is unlikely that they can rally the whole team.
Corporate Business Training for these purposes are much better suited. At the corporate training, participants will be able to analyze what they do at work, what can be done better, what actions should be optimized, and which ones should be completely eliminated. That is, professionally, these classes will allow people to structure the knowledge and skills that they already possess.
At this training, the tasks that were initially set for the coach are solved, but at the same time it is possible to solve general issues such as organizing working time, time management, maintaining working capacity throughout the day, ways to cope with "difficult" clients. In addition, all these problems are solved by joint efforts, which invariably brings people together and teaches them to work in a specific team.
Business games in this training will allow you to look at yourself. Also this can contribute to the video during the training. This will make it possible to understand how clients and partners see employees, what employees leave an impression on people, and accordingly change those moments that do not correspond to the desired employee's image and behavior. Through such methods, employees receive the necessary feedback, which is impossible to obtain without such practical exercises.
The main advantage corporate training is that in the course of employment, each person is revealed with a new side for colleagues. Due to the fact that professional communication requires some framework, people at work seem to be wearing masks. Trainings within the company allow these masks to be removed and opened up in front of the others in a new capacity. After such classes, leaders often identify groups of people whose interests are similar, and organize sports or cultural events for them, sections, and classes as a component of corporate culture.
When corporate training is needed.
Corporate trainings are considered indispensable in the following cases:
- In a situation when it is necessary to improve the professional knowledge and skills of employees, when it is necessary to organize training for new products or new methods. In particular, training is useful when only theoretical extracts about a product or a new program are received from a regional center or from a higher management. The training allows you to work out all the new skills in practice, choose effective ways of working, identify possible mistakes, etc.
- In cases when it is necessary to increase team cohesion, create a team spirit among employees, so-called team building trainings. Managers resort to training in cases where conflicts and collisions interfere with the effective work of the company, as well as in cases where a team is created for the duration of the project, i.e. in the shortest possible time from strangers, you need to create a single team.
- In cases where there are personnel changes, structural transformation of the team and the entire company. When old connections are broken, including with mentors or curators from other regions, the person feels cut off from the team. For quick adaptation of employees, it is worthwhile to organize training for the formation of new relations at all levels: between different departments, management and subordinates, head office and branches.
- In situations where it is necessary to "cheer up" the team, to prevent stagnation in the organization. At the trainings, participants have a new look at many things, including an interest in work again, new goals are being formulated. From this, staff motivation and employee returns only increase.
- In a situation when an organization is faced with a separate problem and must be solved collectively. These can be completely different requests: from the rapid adaptation of a new middle manager to the introduction of a ban on smoking during working hours. The program of such training is developed individually for each specific request.
Types of corporate training.
A variety of closed trainings depends on the tasks assigned to them, as well as on the specific people for whom it is conducted. Among these courses, the most popular are:
- Training for new members of the company. Such a “young fighter's course” is necessary, firstly, for quick adaptation of new employees, and secondly, for them to effectively acquire the necessary knowledge and develop skills in practice.
- Corporate sales training is conducted for sales staff in order to increase company profits, as well as to increase employee motivation. Such trainings can be motivational or applied (where effective sales skills of a particular product are formed).
- Formation of organizational culture. Values, ideas and attitudes shared by all employees - this is corporate culture. Training involves familiarity with the internal values of the company, the formation of standards of behavior and traditions of the organization, the development of symbols (hymn, emblem, etc.). These classes allow you to rally employees and motivate your team to maintain their position or achieve certain success in their organization. Subsequently, employees in the organization are selected not only taking into account their professional qualities, but also adherence to certain corporate traditions and rules.
- Course "corporate governance". The training is intended for middle and senior managers - heads of departments and divisions, senior management. It addresses issues of effective management, allowing to increase the company's profits.
Long-term cooperation between the organization and the trainer is considered effective, as the consultant is aware of the past problems of the team and how to resolve them, follows the development of the company, and supports the staff after the trainings. Employees, in turn, already know what to expect from classes, what style of conducting them with a particular coach, respectively, there is no stage of acquaintance and establishing trusting relationships, which means that the work is more productive. Therefore, often the trainer-consultant is one of the employees of the personnel training department in a particular organization.