Work for a person is a source of income. therefore impossible to treat her lightly.
However, often excessive responsibility leads to the strongest experiences, fear of losing your job.
As a result, the employee begins to have health problems, conflicts in the family, etc. To avoid this, it is necessary work out the right tactics relationship to work duties.
Causes of problems
Unfortunately, few manage to find work for the soul.
Some are forced to work in an unloved place that brings normal income.
It also happens that a person likes his profession, but conflicts arise because misunderstandings in the team.
All this creates a negative, growing like a snowball. According to statistics, about 15% of workers are in quarrels and conflicts in the workplace.
Psychologists name the following causes of conflict:
- The incompatibility of people in the team for personal qualities. They are all professionals, but completely unable to communicate with each other.
Causes for quarrels can be: different religions, different ages, cultural values.
- Inaccurately defined tasks. People do not understand what they want from them.
- The lack of a clear assessment of the results of work. The worker simply does not understand why some are scolded and others are encouraged.
- Lack of precise remit.
- Big pay gap workers of one labor. Everyone thinks that he does the most work, but he is underestimated.
- Different professional goals. Someone wants to work in one place, while others strive to make a career and literally "go to their heads."
- Personal dislike of employees to each other and to the authorities. The reasons can serve as rumors, gossip, discussion, etc. Often the team is divided into several microgroups, at war with each other.
- Banal misunderstanding. Especially if people have different levels of education, different cultures. Those things that are acceptable to some, meet the negative from others.
Based on the foregoing, the following types of conflicts are distinguished:
- between two people. Usually such disputes arise within the same department when people work on the same project. Everyone thinks he does more than the other;
- one against all. Often this situation arises with the arrival of a new team member;
Already worked people do not want to let someone else into their settled world. It happens that the negative begins in relation to the new boss.
- Chief - subordinate. The bosses are dissatisfied with the lack of professionalism and the mistakes of the workers. Those, in turn, are offended for being too strict and demanding. Sometimes quarrels come against the background of personal incompatibility;
- between different in groups. There are groups with a negative climate. Inside there are microgroups that are at war with each other. Well, if they compete with each other in who will do the job better. But sometimes there are outright provocations and “bases”.
How to treat work easier?
Responsible attitude to labor duties is positive quality. But what to do if a person feels uncomfortable in a team and there is no opportunity to find another job?
How to stop worrying about the work? Psychologists give some tips on how to learn how to relate easier to a situation:
- Work for money, not for an idea. A person whose purpose is only earnings will not work overtime, go on a day off, interrupt a vacation. Such an employee is harder to exploit.
Therefore, large companies are trying to convince workers of a certain ideology, that is, to make work for the idea.
As a reward, certificates are issued, photos are placed on the honor roll, etc. However, the only reward should be a material component. Anyone who works for money is only afraid of being fired. He works for the sake of an idea, he is afraid of censure, a bad attitude, therefore he has more reasons for frustration.
- To perceive work not as a goal in life, but as a means for the realization of conceived plans. Such an employee quickly goes up the career ladder, reaches high salaries. If the goal is to establish power over others, the satisfaction of personal ambitions, etc., then the employee is constantly afraid of losing it, going through it, not sleeping at night.
- Perform only those duties that are provided by the contract. Not to agree to additional exits without payment, substitution of an employee for his family circumstances. Of course, there are isolated cases when help is needed, but one should not agree to this regularly.
With this attitude, there is more time left for family, hobby, travel, therefore, the better the psychological state of the employee.
- They are not afraid to spoil relations with colleagues and boss. You can not tolerate insults, unfair salary reductions, additional burdens beyond work duties.
- Do not be afraid to make a mistake. Anyone can make a mistake, the only consequence of an error is a deduction from the salary. Therefore, it is not necessary to give in to the fact that the boss is ashamed and appeals to conscience.
- Do not seek to earn all the rewards. The prize for the best employee of the year and the like is just a waste of your time and energy. They will not bring any material benefits.
- Prepare the ground for retreat. You can study the labor market in advance, pick up suitable vacancies. It would be nice to prepare a resume in advance so that in case of force majeure, immediately send it to companies.
- Do not be afraid of losing your job.. This is not the end of the world, but only a new stage in development.
- Know the labor laws. If the worker knows his rights, he cannot be deceived, blackmailed.
However, it is not necessary to demonstrate this knowledge to colleagues and superiors without a reason.
- Leave work issues beyond the doorstep. Family is the main thing in life. Coming home, you should forget about work, devoting time to yourself and loved ones.
How to keep calm?
Nervousness in the workplace creates a man himself, but not surrounding. To maintain calm, you need to change the attitude to what is happening. First you need to plan your day, not to waste energy on the little things.
First of all, you need to do complex tasks, and at the end of the day, leave things easier, because by the evening fatigue is already accumulating and it is difficult to concentrate on the final result.
Thus, you can remain calm with the correct settings:
- Do not delve into interpersonal scrape, do not gossip.
- Do not take criticism to heart. Criticizes only professional, not personal qualities.
- Perceive leadership as it is. The chief cannot be altered, it can only be arranged under him. If this is not possible, then the only way out is to change the workplace.
- Friendly to colleaguesbut do not make close friendships or office romances. Refrain from flattery and flattery.
- Provide a comfortable workplace. Nothing should distract from work, the room should be warm, bright.
- Rest periodically. Doctors advise to take a break every 2 hours. You can get up, do a short gymnastics, have a snack and drink tea.
- Be sure to go for lunch. A hungry employee cannot fulfill his duties with high quality.
- Do not be afraid to ask for advice or help. have more experienced colleagues.
- Do not think about home problems and difficulties. In most cases, personal questions create nervousness at work.
If a family has a serious problem, it is better to ask for time off than to worry and be nervous all day.
- Take sick leave in case of illness. You can’t do work with a sore head, temperature, etc. Firstly, the rest of the team members will become infected, secondly, the health of the employee will deteriorate, thirdly, the work will be done poorly, which will create anxiety.
What to do to cut away from the negative?
How not to respond to negative at work?
Of course, in each team periodically occurs tense situation.
For high-quality performance of duties it is necessary to abstract from a negative.
This can be done as follows:
- do not perceive irritated tone leadership to your account. Perhaps it is due to very different reasons;
- do not blow a elephant out of a fly. Usually, people worry too much about trivial problems that resolve themselves;
- if the situation cannot be changed, need to come to terms with it;
- analyze the situation, determine its cause, the source of the negative. This will help to avoid further repetition;
- Do not focus on the opinions of others. They are obsessed with their questions, they do not care about others;
- only do your dutiesdo not compare yourself with others.
How to survive the trouble?
If there was a trouble in the workplace, you need to understand why it happened. Then evaluate the degree of one’s guilt and the guilt of those around.
From each situation it is necessary to draw conclusions that she took away and that she added in life.
If a you can fix something, then make every attempt for this. If you can not change - to accept the situation. According to the possibility to resort to the help of a lawyer.
You can not keep emotions in themselves, it is better to give them to go outside.
For example, cry, tell a loved one about it.
The next stage is the realization that nothing terrible has happened. This is just another step that leads to self-development.
Scandal in the team: how to behave?
Any scandal in the workplace or an insult can be repaid with the help of special psychological techniques. If this is not done, the conflict will grow into a full-fledged war that interferes with normal life. Receptions to pay off the scandal:
- Neutralize. It is possible to neutralize the fire that has flared up by leaving the premises for a while.
The opponent will have time to cool down, after which you can continue the conversation in a calm tone.
- Break the pattern, i.e., perform actions that the attacker does not expect. For example, you can say: "Good weather today" or "You look great." This will bring the rowdy into a stupor.
- Agree. Opponent expects counter-arguments, but not complete agreement with his accusations. You can also ask him for help, saying that without him it is impossible to cope.
- Apply sniper technique, that is, to ask again under the pretext that I did not hear. As a rule, the attacker begins to get lost and cannot re-formulate the claim.
- Ask a frank question in the forehead. For example: “Why don't you love me? What have I done to you? ” Usually a person finds it difficult to answer directly, since he himself does not fully understand.
In most cases, the person himself is to blame for the conflict at work. His behavior provokes others to negative.
Therefore follows review your actions and realize what triggered the trigger. Probably, the worker uses too sharp tone, behaves arrogantly. Awareness of the problem is half the solution.
Experiences from work is normal occurrence for a sane person. It is important that they do not lead to insomnia, neurosis and poor health. To do this, it is necessary to correctly form the tactics of attitude towards labor duties and find ways to resolve conflicts.
How to avoid conflicts in the workplace? Find out from the video:
