What means of communication are verbal: types and examples

Man faces daily communication. She is needed in professional, educational, household activities.

In whatever team he finds himself in, whoever he comes across, communication takes place, during which individuals exchange information.

Concept

Verbal communication - what is it in psychology?

Verbal communication is understood as exchange of information, feelings.

This is the contact of individuals. through communication. Both two people and a whole group of people can participate in communication.

They discuss important issues, negotiate, try to prove their point of view.

Verbal communication especially needed representatives of such professions as a lawyer, manager, psychologist, teacher, support service operator.

Without communication, the performance of professional activities is impossible. It is characteristic only for humans; it does not occur in animals.

Duration of speech interaction depends on his goals. Old friends can talk for hours, and in business every minute is valuable: interaction in the negotiation process is limited to a few minutes.

This complicates the process, because the businessman is trying to achieve the desired result in the shortest possible time.

It is a mistake to believe that in this case the interlocutors exchange information only, they also exchange emotions, feelings, share experiences.

If a person has developed empathy, he will smile back, or will empathize. You can call different emotions depending on the goal.

Paraverbal communication - what is it?

This term means communication, in the course of which one partner tries to evoke certain emotions or feelings in another. to achieve goals.

The interlocutor is trying to achieve the desired result using the timbre and rhythm of speech, voice intonation. He can cause negative or positive emotions by telling stories.

Through paraverbal communication on a subconscious level, the mood is transmitted between the interlocutors. This phenomenon has become especially popular. in sales.

Sales managers, salespeople, consultants are trying to produce good impression to the buyer, to get into trust, to convey positive emotions in order to manage to sell the goods.

For example, the phrase "I am glad to see you" can be pronounced with different intonation. If you say with joy, you can make a positive impression cause sympathy at the interlocutor.

If you say with sadness or sadness, the partner will react quite differently, there will be negative emotionsThe likelihood of misunderstanding or conflict is high.

Functions

Experts identify several functions:

Function name	Definition
Individual sound	They are realized in literary work, they depend on the worldview of the native language. Based on the creation of poems, short stories.
Socio-linguistic	Language appears as an ethnic identity, the names of objects. Keeps the meaning of words, their history.
Individual speech	Language and communication exist for mental activity. With their help, feelings, emotions, inner experiences are realized. How close the degree of language proficiency to the literary, so high is the cultural level of the individual.
Social speech	Needed for contact between people, achieving goals, finding a compromise. This is the ability to negotiate, to find common interests. Relationship appears as something necessary for a person’s social life, its existence.

These functions prove that communication can be achieved through communication. sets of results, affect the social, cultural and ethnic area, make changes.

Facilities

What are verbal means?

The main verbal means is human speech.

It is through it that thoughts and emotions are expressed. A person can say what he thinks, what he wants to share with others.

Speech happens written and oral. When an oral person uses an articulatory apparatus, phonetics, regulates intonation. He speaks in different vocabulary, changing the tone of his voice. Writing messages, letters, articles is typical for writing.

Indicators of emotionality are punctuation marks. Oral speech is usually unprepared. Possible lexical, phonetic errors. Writing is deliberate, it has fewer errors.

Some experts refer to verbal means reading and listening. Without them, written and oral communication would not have been possible.

A person reads or listens to the message, the text and understands its meaning, expressing his opinion on it written or verbal.

Types and ways of communication

The types of communication include:

Communication. This is the exchange of information between individuals or a group of people.
Informative. There is a gain of new knowledge, which changes the worldview of the individual.
Emotional. A person expresses his emotions and feelings with the help of intonation, tone of voice.
Accumulative. There is an accumulation and storage of information that is actively used in the future by an individual.
Ethnic. This is a method of uniting an ethnic group or people. A group of people is united by language.
Constructive. Implies the correct expression of thoughts, drawing up a plan, recording information in the form of a table.
Contact set. Characterized by interconnection between people. It can be both everyday and professional communication.

Individuals can communicate in two ways: by speaking or writing each other texts, messages.

Examples

To better understand the verbal type of communication, you need to familiarize yourself with some examples.

Oral speech - These are conversations, interviews, dialogues and polylogs.

This includes scientific discussions of a phenomenon, important business negotiations.

Examples writing are posts on social networks. Communication is the sending of letters, postcards by mail.

All these examples refer to verbal communication, when contact is established between people, they communicate and share their thoughts.

An example is also excerpt from school:

"Teacher: - We considered this geometric formula, which is applicable in the control work next week. Does anyone have any questions?

Pupil: - Maria Ivanovna, will there be any other formulas in the control work?

Teacher: - Yes, of course, but we will pass them tomorrow. "

Thus, even in the classroom, communication between teacher and students. There is an exchange of information, learning new knowledge, explains new topics to students. They ask questions, participating in the discussion, occurs polylog.

Another example that characterizes the importance of contact between people includes dialogue of the buyer and the seller:

"Customer: - Hello, I would like to buy a perfume, but I can not find the right brand.

Seller: - Good day! I will be happy to help you. The brand of perfume you need is on this rack.

Customer: - Thank you so much! You helped me a lot".

This conversation suggests that the seller did not just help by answering the buyer’s question, but was also polite. Was used polite address "You".

This led to a successful result, which means that the buyer was satisfied, which will have a positive effect on sales.

For this reason, it is extremely important to know the basics of proper communication for trading activities.

Special features

The main feature of this communication is successful or unsuccessful implementation of the goals set for the contact.

If the interlocutors achieved the set result, found a compromise, were able to agree, their relationship is considered successful.

If, however, it was not possible to achieve the goals set, the conversation led to conflict, the parties did not understand each other, this is the result unsuccessful communications.

Through speech, not just "information moves," the process is more complicated than it seems. The interlocutors are trying to influence each other: to persuade in something, to help make a decision, to change the opinion about a particular subject, person.

To prove your point, to convince your partner, tone of voice and intonation are regulated. A link is established that leads to a certain result.

Not only are disagreements between the parties, but also phonetic barriers. This is a fuzzy speech, incorrect pronunciation of words, violations of diction, intonation.

For these reasons, the interlocutor may not understand anything of what was said. It is important to pronounce the words correctly, with the necessary intonation in order to avoid misunderstanding and conflicts.