What is communicative communication?

An important component of the joint activity is information exchange between subjects.

Communicative communication is carried out using various means and techniques.

Basic concepts: briefly

Communication is a complex, multi-layered process. social interaction between people, groups.

The information and communicative function of communication is to establish mutual understanding, the relationship between the subjects of joint activities.

The communication process includes communicative component (information exchange), interaction (direct activity), perception (perception, cognition of the opponent).

Communication is an active interaction during which information is exchanged.

Its success depends on how reliable the information transmitted by one interlocutor is objectively perceived by the second interlocutor.

Communication and communication: similarities and differences

How is communication different from communication? Both processes are forms of interaction between people, essential for building interpersonal, business relationships.

At the same time, there are a number of differences that do not allow combining concepts into one general process:

What is communicative communication?

Communication as a communicative process is an interaction between people that provides information exchange.

It consists of five consecutive components, each of which performs a specific function:

1. Source of information. This is the subject of interaction, which has information and is ready to share it.
2. Transmitter. It converts the transmitted data into signals transmitted via a communication channel (as a rule, this speech is oral or written).
3. Link. The way in which information comes from the subject to the object (personal contact, letter, message, newspaper article, etc.).
4. Receiver. It decodes the signals and translates them into a message (sight, hearing, thinking).
5. Recipient. The individual to whom the message is intended.

Thus, communicative communication is possible only if there are certain means of building interaction and the willingness of the parties to participate in the process of sending and receiving information.

Function and Aspects

Function is data transfer between people.

Communication as an exchange of information makes it possible to share various ideas, thoughts, discoveries, ideas, feelings and emotions.

Depending on the openness and readiness individual to take the information that comes to him from his interlocutor, depends on the effectiveness of communication, its productivity.

So, information can be accepted and understood only partially, superficially. Often there is a complete loss of the original meaning of the transmitted information.

This is due to the fact that each person has his own system of values, attitudes and beliefs. Accordingly, the same concepts cause different associations and representations.

When the subject and object of communication are at different levels of development (intellectual, spiritual, emotional) rely on a full exchange of information should not.

If, however, the information emanating from the subject is not only accepted but fully realized and shared by the object, full-fledged communication takes place. Key aspects of the process:

1. Alignment of differences between individuals due to their varying awareness of the subject matter.
2. Transfer and acceptance of values. The process of informing, training, etc. takes place directly.
3. The desire to understand the interlocutor. Opponents are making efforts to ensure that the level of information transfer is as high as possible. The subject tries to present it in a key that is understandable for the object. And the object, in turn, makes efforts for an objective assessment of the information received and its interpretation.
4. Evaluation of the results. It is possible to judge about the productivity of communication by what results the parties came to. Positive options are a compromise, agreement, acceptance. Negative developments imply misunderstanding, disagreement, denial.

Skills and styles

Communication as a communicative activity requires certain skills. The greatest success in society is achieved by people who can competently communicate with others.

In every social sphere, a group exists own rules of communication and behavior. Moreover, each person requires an individual approach depending on his age, temperament, status, etc.

The effectiveness of communicative communication directly depends on personal qualities and experience.

Skills of conducting a competent information exchange can be mastered in practice and constantly improved.

What does this mean? In everyday life and in business, the most relevant are: communication skills:

• the ability to express interest in the topic of conversation;
• the ability to listen to the interlocutor, not interrupting him;
• avoidance of unnecessary disputes, objections, value judgments;
• the desire to discuss positive topics and ignore any negative aspects in any conversation;
• avoidance of categorical (soft tone and willingness to reconsider its position);
• extensive vocabulary;
• delicacy and education;
• conciseness;
• structured speech;
• Demonstration of interest in the opinion of the opponent on the topic under discussion;
• avoid accusations, accusations, criticism;
• unobtrusive use of compliments, gratitude, praise.

Communication styles:

1. Ritual. This style directly depends on the cultural environment in which people exist. So, in Western society, it is customary to ask a non-binding question about the state of affairs in life (“How are you?”) And to receive the expected superficial answer (“Everything is fine”). In this case, the real state of affairs does not interest anyone. In our country, at a meeting, people begin to describe in detail and colorfully all the events of the last period of their life, and in response they listen with pleasure to the equally emotional narration of the interlocutor about his life. Accordingly, the representatives of different cultures met simply can not accept and understand each other's rituals.
2. Imperative. Authoritarian interaction, in which the subject occupies a dominant position influences an object in a state of subordination. Various instructions, orders, orders are used as means of communication.

   A similar style of communication is common in the army, in organizations with a strict hierarchy system.

3. Manipulative. The purpose of the subject of communication is to achieve the subordination of the object to his will. Moreover, the influence is veiled, so that a person could not understand what they are being manipulated at the moment. This style of communication is destructive for both parties, since the main goal is not the exchange of information, but the pursuit of personal motives. As a rule, manipulators become so familiar with their role that they begin to show similar behavior in all spheres of their lives.
4. Humanistic. This is the most effective style in which there is complete understanding between the parties. The subject and the object have the same rights, with the result that the information is perceived as openly and effectively as possible.

Side

What does the communicative side of communication imply?

Communication is not just moving information, but mutual exchange.

The general meaning is generated when information is not only accepted, but also comprehended.

Accordingly, communication becomes possible when the source of information and its recipient have similar coding and decoding system. In other words, they must communicate in "one language".

Communicative barriers often interfere with building interaction. For example, an adult cannot explain a question to a two-year-old child that is beyond the child’s understanding.

This is explained by the presence of an age barrier, due to which the levels of intellectual development of the subject and the object of interaction differ significantly.

Also, the scientist will not be able to make available the information on the scientific issue to the athlete, because they have different levels of knowledge about the subject matter.

Facilities

Communication tools in psychology are divided into two main groups:

1. Verbal. The sign system by which information is transmitted is speech. This is a universal means of communication. During speech communication, the meaning of the information transmitted from the subject to the object is best understood. Using speech, the communicator (speaker) encodes information, and the recipient (listener) decodes it.
2. Nonverbal. Often the meaning of words spoken by a person speaking varies depending on his non-verbal signals (gestures, facial expressions, voice tone, gaze, posture, pauses, etc.). That is, what is important is not what a person says, but how he speaks.

Speech function

Speech - a form of communication between people with the help of language constructs, created according to certain rules.

This is the main way of interaction, which allows for the most efficient exchange of thoughts, ideas, attitudes, knowledge.

Two subjects are involved in speech communication. - creating a speech statement and accepting it. This is an active, purposeful interaction, due to the specific situation.

Types of speech activity:

• speaking
• hearing,
• letter,
• reading.

Oral speech is more emotionally colored. During oral communication, people can not only receive specific information, but also come into non-verbal contact with the interlocutor.

Accordingly, there is an additional possibility of obtaining data, a subjective assessment of the situation. Oral speech is divided into monologue, dialogue and group.

Monologue used in situations where you need to purposefully transmit information. In this case, a specific person with the help of a coherent narration reports about any facts, events, events.

Dialogue is a conversation of two or more people, consisting of separate cues.

This may be alternating treatment or conversation.

Under group speech collective interaction is understood, during which monologues and dialogues are applied. It is actively used during public, cultural events.

Writing allows you to get information, but does not give an idea of ​​the real mood and intentions of the subject who prepared the message.

While reading a text, a person involuntarily draws in his imagination his own images and impressions, which he associates with the written.

However, in the absence of the possibility of organizing an oral conversation, correspondence is the only means of communication.

Thus, communicative communication provides information exchange between people. The transfer of information occurs through verbal, non-verbal means of communication.

Communicative side of communication:

Watch the video: Jack C. Richards on Communicative Competence - Part 1 of 2 (November 2024).